Terms and Conditions

FAVORI

OVERVIEW

The domain name, Favori.in (hereinafter referred to as “Website” which includes reference to the mobile applications), is owned by Source4You, a company incorporated under the Companies Act, 2013 with its registered office at C-401, BPTP Freedom Park Life, Sector-57, Gurugram-122001, Haryana (hereinafter referred to as “Company”, “We”, “Our” or “Us”). The terms of service set out herein between the Company (its successors and assigns) and the users of the Website ("You" or "Your") describe the terms on which the Company offers You access to the Website and allows You to use the same to purchase any products and services.

PLEASE READ THESE TERMS OF SERVICE CAREFULLY BEFORE PURCHASING ANY PRODUCTS OR USING ANY SERVICE OR MATERIAL FROM THE WEBSITE. YOUR USE OF THE WEBSITE TO ACCESS OR BROWSE ANY PRODUCTS OR SERVICES OF THIS WEBSITE INDICATES THAT YOU AGREE TO ALL TERMS AND CONDITIONS MENTIONED HEREIN AND ARE LEGALLY BOUND TO THE SAME. IF YOU DO NOT AGREE TO ALL THE TERMS AND CONDITIONS OF THIS AGREEMENT, THEN YOU MAY NOT ACCESS THE WEBSITE OR USE ANY SERVICES. IF THESE TERMS OF SERVICE ARE CONSIDERED AN OFFER, ACCEPTANCE IS EXPRESSLY LIMITED TO THESE TERMS OF SERVICE.

RIGHT TO CHANGE

We reserve the sole right to update or modify these Terms of Service at any time without prior notice. For this reason, we encourage you to review these Terms of Service every time you purchase products from us or use our Web Site.

PRIVACY

We view protection of your privacy as a very important principle. We understand clearly that You and Your Personal Information is one of our most important assets. We process your personal data as per our privacy policy. Click on the link to learn more about our Privacy policies: https://www.favori.in/privacypolicy/

ELECTRONIC COMMUNICATIONS

When you use any of our Services, or send e-mails to us, you are communicating with us electronically. You by using our services consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site or through other Services. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. The legal requirements would be in conformity with the Indian Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000.

ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site

MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

PRODUCTS OR SERVICES (if applicable)

Products displayed/ sold on the FAVORI website are manufactured/ procured as per the applicable Local Laws of India and are in conformity with the required Indian industry standards.

We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

CONTENT AND IMAGES

The Company does not guarantee that any content will be made available through any of its services including the newsletter or on any page of the Website or that posted on social media platform(s). We reserve the right, but are not obligated, to modify or remove any content, images, or material, at Our sole discretion, without any prior notice to You for no specific reason or any reason, including but not limited to receipt of claims or allegations from third parties or authorities relating to such content, image, or material.

All images on the Website, the newsletter, social media platform(s) or any other media may not necessarily be photographed or clicked by an employee of the Company. Some images may have been provided by other suppliers, or generated digitally, or might have been obtained from freely available sources online. These images are posted essentially to illustrate the look and usage of the products We sell. Contents from the Website may also be used for promotional or advertisement purposes on Our social media platform(s) or newsletter or any other media. We, therefore, do not warrant to the correctness of such images posted on the Website, Our social media platform(s), newsletter, or any other media.

You, in accordance with the Terms & Conditions, may access and use the content, images and material from the Website, social media platform(s), the newsletter or any other media only for personal and informational purposes.

ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy

USER RESPONSIBILITY AND REGISTRATION OBLIGATIONS

If you use the Website as Registered User, you agree that you are competent to contract within the meaning of the Indian Contract Act, 1872. FAVORI reserves the right to terminate your membership and refuse to provide you with access to the Website if it is brought to its notice or if it is discovered that you are under the age of 18 years. You are solely responsible for maintaining the confidentiality of your User ID and Password. You are responsible for all activities that occur under your User ID and Password. You agree, inter-alia, to provide true, accurate, current, and complete information about yourself as prompted by Website registration form or provided by You as a Visitor or user of a third-party site through which You access the Website. If you provide any information that is untrue, inaccurate, not current, or incomplete or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current, or incomplete, or not in accordance with the User Agreement, FAVORI has the right to indefinitely suspend or terminate or block access of your membership with the Website and refuse to provide you with access to the Website.

As a condition of purchase, the Site requires your permission to send you administrative and promotional emails. We will send you information regarding your account activity and purchases, as well as updates about our products and promotional offers. You can opt-Out of our promotional emails anytime by clicking the unsubscribe link at the bottom of any of our email correspondences. Please see our Privacy Policy for details. The offers made in any promotional messages sent via emails /SMS/MMS shall be subject to change at the sole discretion of the Company and the Company owes no responsibility to provide you any information regarding such change.

You undertake not to host, display, upload, modify, publish, transmit, update or share any information that is contained on the website that: belongs to another person and to which you does not have any right to; is grossly harmful, harassing, blasphemous; defamatory, obscene, pornographic, paedophilic, libellous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; harm minors in any way; infringes any patent, trademark , copyright or other proprietary rights; violates any law for the time being in force; deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature; impersonate another person; contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting any other nation.

That in case it is found that you are in violation of these express conditions, you shall be solely responsible and shall face all legal consequences of the same by yourself and that the Company shall in no manner be held responsible for the same.

ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:

(a) for any unlawful purpose.

(b) to solicit others to perform or participate in any unlawful acts.

(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others.

(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.

(f) to submit false or misleading information.

(g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet.

(h) to collect or track the personal information of others.

(i) to spam, phish, pharm, pretext, spider, crawl, or scrape.

(j) for any obscene or immoral purpose; or

(k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

PAYMENTS

For processing payments through most online modes (except payment modes mentioned below), We use a third-party payment gateway and processor (hereinafter referred to as “Payment Processor”). When making payments, You might be required to provide Your credit card or debit card details or other details as may be necessary to the Payment Processor. Therefore, the processing of payments is subject to the terms, conditions, and privacy policies of the Payment Processor in addition to all terms, conditions, and policies of the Website. You agree to provide correct and accurate credit card or debit card or other details to the Payment Processor for purchasing any products or availing any services on the Website. You will be solely responsible for the security and confidentiality of Your credit/debit card details or other details provided by You. The Website and/or Company shall not be responsible for any liabilities that may arise as a consequence of any unauthorized use of Your credit card or debit card or detailed provided by You.

Online banking, Unified Payment Interface (UPI), mobile wallets and other similar payment modes, having their own payment facility/gateway/system, process payments/transfers using such facility/gateway/ system. All such payments/transfers are, thus, also governed by the terms and conditions agreed to between You and the respective issuing bank or UPI processor or other party/entity whose payment facility/gateway/system is being used to make the payment/transfers.

CASH ON DELIVERY

The Website offers Cash on Delivery option for certain products.

You are requested to verify the total amount before making a Cash on Delivery payment and then after delivery, verify the product. In case any of the product(s) delivered is/are not what You had ordered, You are required to initiate a return for such product(s) as per the Cancellation & Return Policy of the Company

The product shall be delivered only against the full payment of the price for such product (including shipping charges) as mentioned in the order receipt.

The Company may disable this Cash on Delivery option temporarily or for certain products without prior notice to You.

COMMENTS AND REVIEWS

Any comment, review, or information that You submit to or post on the Website or provide to the Company will be treated as non-proprietary and non-confidential. The Company and/or the Website shall have irrevocable, transferable, and royalty-free right to publish, use, copy and distribute such content. All such content shall automatically become the sole and exclusive property of the Company and shall not be returned to You. If You post any comments or reviews on the Website, You grant the Company the right to use all information from that respective post. Under no circumstances You shall use a false e-mail address or pretend to be someone else to post any comments or reviews on the Website. The Company, in its discretion, may edit or remove or withdraw any post, reviews or comments, for any reason, without any intimation to You.

PERMISSION FOR USE OF WEBSITE

Subject to the terms and conditions mentioned herein, You have the permission to use the Website for browsing the contents thereof, making any purchase or availing the services provided by the Company.

The contents of the Website including but not limited to the product content, graphics, compilation of data, layout of the webpage, icons and audio/video clips are the property of the Company and protected under copyright law in India. The Website or any portion of thereof (including but not limited to any copyrighted material, trademarks, or other proprietary information) may not be reproduced, duplicated, copied, sold, resold, distributed or otherwise exploited for any commercial purpose without the express written consent of the Company.

LIABILITY

The Company shall not be liable for any loss that You may incur as a result of incorrect or unauthorized use of Your personal information or Your Account that occurs with or without Your knowledge. The Company does not warrant to the correctness or accuracy of the information, content, material, or images on the Website and/or the newsletter and/or Our social media platform(s). The Company is not liable/responsible to You for any claims or losses arising out of or by placing reliance on the information, content, material, or images posted on the Website and/or its newsletter subscribed by You.

The Company will endeavour to provide uninterrupted access to the Website to the extent possible. However, access to the Website may be temporarily suspended or restricted to allow for repairs, maintenance or updating without prior notice to You.

The Company shall not be responsible for any planned or unplanned downtime or unavailability of the Website. You may download any information, content, or images from the Website and/or the newsletter and/or Our social media platform(s) at Your own risk and the Company shall not be held responsible for any damage or loss of information or data that may occur from the download of said information, content, or images.

The Company shall not be liable for any injury suffered by or inflicted on You while unpacking or opening the contents of the packaging or the product or at the time of handling or using the product purchased by You from the Website. In the event You notice that the product is missing, damaged or defective in any way (not on account of Your fault or actions), You are requested to notify the Company within 48 hours of receiving the package. You shall not hold the Company responsible or claim any losses for any injury to You or any other person, arising from handling or using such damaged or defective product.

If there is any delay or failure to comply with Our obligations under these terms & conditions on account of any unforeseeable event which is beyond Our control, We shall not be liable for any losses arising, if any, from such delay or failure to comply to with terms & conditions.

Notwithstanding anything to the contrary, the entire liability of the Company to You, in any event, shall be the refund of the money that is charged to You, if the Company is under any liability to pay any amount. In no event shall the Company and/or any of its directors, officers, employees, suppliers, or vendors be liable to You or any third party for any type of special, incidental, indirect, consequential, or punitive damages whatsoever. This includes any theory of liability, including warranty or breach of contract, negligence or other tortious action, or any other claim arising out of or in connection with Your purchase of any products and services from the Website.

WAIVER

In case We take no action for Your breach of these terms of Service, the same shall not constitute a waiver of Our rights. We will still be entitled to use Our rights and remedies for any subsequent breach of these terms of Service.

CHANGES TO TERMS OF SERVICE

The Company reserves the right, at its sole discretion, to change, modify, add, or remove portions of these Terms of Service, at any time and any or all of the content, products, features, and services or change/charge any price for the product or charges for use of the services contained on the Website, at any time and in its sole discretion.

The Website may add or modify any processes, procedures, or conditions of purchase at any time. The Company shall not be liable to You or to any third party for any changes, modification, or discontinuation of any services. The Company reserves the right to modify, suspend or restrict access to all or part of the services at any time without any prior written notice.

Any such changes will become effective on the date it is notified as having become effective and/or on posting on the Website. Your continued use of the Website following the posting of changes will constitute Your acceptance of such changes. It is Your responsibility to check these Terms & Conditions periodically for changes. We encourage You to review the Terms & Conditions whenever You visit the Website. If at any time You choose not to accept these Terms & Conditions, including following any such modifications hereto, then please do not use the Website.

GOVERNING LAW, JURISDICTION AND DISPUTES

Access or use of the Website or orders placed by You on the Website or matters relating thereto, shall be governed in accordance with laws of India, regardless of the laws that might be applicable under principles of conflicts of law. Any claims, transactions and disputes related to the Terms & Conditions of the Website and/or the relationship between You and the Company or the purchases made by You on the Website shall be subject to exclusive jurisdiction of the courts at Delhi, India and You hereby accede to and accept the jurisdiction of such courts.

SHIPPING & PROCESSING FEE

Our shipping and processing charges are intended to compensate FAVORI for the cost of processing your order, handling, and packing the products you purchase and delivering them to you. For further information please refer to our Shipping & Payment Policy: https://www.favori.in/shippingandelivery /

LOSS IN TRANSIT

We shall make all endeavours to deliver defect free products to the purchasers. The Company does not take title to any returned items purchased by the user unless the item is received by the Company. Any item purchased on our website does not qualify for any return unless the product delivered is damaged or has manufacturing defects. The defective and/or damaged goods so received shall be communicated to us within 3 days of its receipt. Any communication received after 3 days of delivery shall not qualify for return.

The Company holds the sole discretion to determine whether a refund can be issued. For further information please read our Returns & Exchanges Policy: https://www.favori.in/returnandexchange/

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Favori, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

INDEMNIFICATION

You agree to indemnify, defend and hold harmless Favori and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.

CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at care@favori.in